We will refund (100%) of your payment if a course is purchased and the exam has NOT been accessed within a (3) day period. The course content will no longer be available for completion if a refund has been granted. No refund will be issued for an exam that was accessed but not completed. LifelineCE L.L.C. may, under certain circumstances, determine a refund is due; however, the refund is under the sole discretion of LifelineCE L.L.C.